What areas do you serve?

Color Wonder Balloons is based out of Celina, TX and serves the greater North Texas area.

Do you have delivery and installation fees?

We do! Delivery and installation fees are calculated on top of your order.
Installation fee: Our installation fee is 20% of your balloon order subtotal.
Delivery Fee: We have a minimum of $25 delivery fee regardless of distance. The delivery fee is calculated based on the distance from our HQ (located near the DNT tollway and Light Farms Way) to your event at $3 per mile.

How long will balloons last?

We only use the highest quality balloons and materials however, some may pop or deflate sooner than we anticipate. We cannot guarantee your balloons will last once they have been delivered or picked up.
Typically, outdoor balloons have a life expectancy of 1-2 days while indoor balloons have a life expectancy of 4+ weeks. (no guarantees)

What is your cancellation policy?

Deposits are non-refundable. If you must cancel your event set up, your initial deposit may be reallocated to another date and time, based on availability, up to two times. 
Any cancellations less than 72 hours from your event are subject to additional materials costs if you wish to reschedule.

Do you come back to take down the balloons?

We do not return to breakdown your balloons unless there were prior arrangements made. There is an additional fee for us to strike and dispose of the balloons.